FAQs

You must accept your online job offer in our applicant tracking system (ATS) PageUp before you can begin working at TC. If you have not accepted your job offer, please follow the steps outline below:

1. Log into your Applicant Portal
   • If you have forgotten your password, please click on the 'Forgotten Password' link and follow the prompts. A new password will be generated and sent to the email address you used to create your applicant profile.
2. Click on the 'View offer' link to view your employment contract.
3. After viewing your employment contract indicate your online acceptance by clicking on the 'I accept' button.
4. Once you indicate your online acceptance, you will be prompted to complete a series of online 'New Hire forms'. Please note these forms must be completed in order for you to be processed as a new hire

Please review our HR Department Representative listing.

You may update your Direct Deposit Allocation via the TC Employee Portal > Employee Self - Service Banner > Employee Dashboard >Direct Deposit Information tab .  For instructions on how to set up Direct Deposit details, click here.

Note: Your first paycheck will always be a physical check, even if you elected for Direct Deposit. The following paychecks will be directly deposited into your bank account.

TC has three pay cycles: weekly, bi-weekly and semi-monthly. Depending on your employment classification, whether hourly or salaried, (your offer letter will outline whether you are classified as salaried or hourly), you will be paid according to the 2024 Payroll Schedule.

You may also view the payroll schedule on the TC Employee Portal, under the Employee Resources tab, in the Payroll Schedule and Forms section.

• Semi-Monthly (SM) - Faculty, Lecturers, Instructors (FT & PT), Full-time Professional staff (Exempt), Research Assistants, Teaching Assistants, Adjuncts, Course Assistants, and Doctorate Research Fellow. 
• Bi-Weekly (B2) - Full-time Professionals (Non-Exempt), Part-time Professionals, Interim Employees, Admin Fellows 
• Bi-Weekly (B2) - Full-time and Part-time employees in positions represented by Local 2110
• Weekly - Full-time and Part-time employees in positions represented by Local 707 and 32BJ 

Your first paycheck will be a physical check, even if you signed up for Direct Deposit.

The Direct Deposit verification process can take up to 2 pay periods. Once the information has been verified, your paychecks going forward will be directly deposited into your bank account.

Paychecks are not usually mailed to your home address. All payroll checks go to your department’s internal TC post office mailbox. It is advised that you check with the person who is responsible for getting the mail for your office or department on your scheduled pay day in order to obtain your paycheck.

The Tuition Exemption policy highlights the different employment groups that are eligible for tuition exemption. You may also visit the Benefits page for further information on eligibility.

Hourly (non-exempt) employees paid on the bi-weekly payroll schedule, must submit online timesheets, recording all hours worked in order to be paid. Please click here for instructional documentation on how to submit your timesheets.

Your timesheet will be available on the TC Employee Portal two business days after accepting your employment offer in PageUp. If more than two days have passed, please alert your supervisor and email the HR office at hr@tc.columbia.edu. You can access your time sheet by clicking on the Employee Resources Tab > Employee Self-Service section > Employee Dashboard.

Salaried (exempt) employees paid on the semi-monthly payroll schedule, must submit monthly online leave reports, recording any time taken - whether vacation, sick or personal. Please click here for instructional documentation on how to submit your leave reports.

For additional Payroll-related questions, please visit the Payroll website.